To customers who haven’t received a reply email from our store
Thank you for visiting our web-site.
Regarding our "reply mail", If you have settings such as strengthened filters and domain designations by measures such as spam mail countermeasures on your terminal, you may not be able to receive mail from us.
If you sent an "Order" or "Inquiry" mail to us, check and if you do not receive reply mail from our store for more than 2 business days, please “Junk (Spam) mail folder" on your mail server, confirm the reception setting and add the domain "@v-i-s-i-o-n-s.com" to the "permission list”.
If there is no reply from us after adjusting the above setting, please let us know by telephone (06-6944-4777 : Japanese only).
I'm sorry for bothering you, but thank you for your cooperation.